Recent Posts

How Does SERVPRO Support Insurance Claims?

2/18/2019 (Permalink)

Why SERVPRO How Does SERVPRO Support Insurance Claims? SERVPRO is certified with fire, water and mold damage

SERVPRO is a damage mitigation and restoration company with franchises across the country. Only locations that meet the requirements of a Participation Agreement can receive insurance client referrals. Find out more about the claim services Preferred Vendors may provide.

Certification and Participation Agreement

Whenever an insured homeowner or insurance company representative calls to report damage, their information is only forwarded to a franchise that meets Participation Agreement requirements. Each location must agree to operate in accordance with rigorous guidelines:

  • Business insurance coverage
  • Employee background checks
  • Proper job documentation

This agreement includes 21 points in total. Franchise owners and employees are also encouraged to achieve and maintain Institute of Inspection Cleaning and Restoration Certification. Insurers prefer to work with IICRC-certified vendors.

Electronic Resources

SERVPRO also maintains a Claims Information Center to make it easier for insurance representatives to access estimates and data. Agents and adjusters can use electronic claim services to view:

  • Estimates
  • Collected data on losses
  • Company comparisons

This service supports communication between mitigation and restoration professionals and insurers. The availability of information can make it easier to process and settle claims.

Fast Response Times

Insurers are more likely to cover a claim if immediate action is taken to mitigate damage. A fast response time can make an insurer more likely to cover work done by a damage remediation company. Seek call response times within an hour, on-site visits scheduled within four hours and a verbal briefing within eight hours. Insurers may also want to compare average emergency response times and job file costs.

All of these factors set SERVPRO apart as a Preferred Vendor. An insurance agent or homeowner should not hesitate to contact the company in the event of any type of damage at a residence in Union Township, PA. An estimate will be made available to insurers, and other claim services will support timely processing and successful settlement.

3 Types of Home Damage To Look for After a Hail Storm

2/13/2019 (Permalink)

Storm Damage 3 Types of Home Damage To Look for After a Hail Storm Hail storm in Burgettstown, PA

3 Areas to Inspect After a Hail Storm

Severe weather can happen in any season in  Burgettstown, PA, and without warning, you may find yourself in the middle of a violent hail storm. Once the storm is over, you will want to give your home a thorough inspection for hail damage. Some damage may simply be cosmetic, but there could be heavier damage that will lead to greater concerns. These are the three areas you should inspect after a hail storm:

1. Windows and Doors

Large pieces of hail can reach speeds of up to 100 mph, and broken windows can easily happen. Be sure to inspect glass doors for cracks or holes. Depending on the severity of the rain, water seepage could have occurred, causing greater damage to the interior of the house. Carefully check for any water damage to the window frames or drywall.

2. Siding and Exterior

Hail can dent aluminum siding and even cause shredding and splitting. It is important to look for dents, holes or chipping on the exterior of the house. Hail can also peel away paint, exposing the wood underneath to the elements.

3. Roofing and Structure Covering

Roof damage is the No. 1 type of damage from a hail storm. A metal roof may appear to only have dents and dings, but it could also have damage to the seams, which will cause leaking. Shingled roofs should be thoroughly inspected because their damage is not easily seen. Keep an eye out for “bruising,” or dark spots on an asphalt shingle where it is missing its granule finish. Wood shingles may have splits. Shingles that have sustained significant damage and all missing shingles should be replaced.

Once you've identified roof damage or other destruction from a storm, or if you want assistance in doing so, your local storm damage restoration company can help. The professionals can give you added advice and help you maintain your peace of mind after Mother Nature makes a house call.

How To Safely Extinguish a Grease Fire

2/5/2019 (Permalink)

Fire Damage How To Safely Extinguish a Grease Fire Dealing with a grease fire in your home in Donora, PA is a terrifying experience

A Step-by-Step Guide to Putting Out a Grease Fire in Your Home

For many homeowners, one of the greatest joys you can have is cooking homemade meals. However, that joy can quickly change to fear when facing a fire. Regardless of your experience in the kitchen, a fire can happen to anyone at any time. As a result, everyone needs to be familiar with the process of extinguishing one. The following is a step-by-step guide to putting out a grease fire in your home:

1. Eliminate the heat source. The first step you need to take is removing the heat source by turning your burner off or unplugging the stove. This will help keep the fire from getting out of control. Be sure to wear oven mitts to avoid burns.

2. Smother the flames. The best method for eliminating a stovetop or oven fire is to smother it by putting a lid over the pan. This quickly cuts off the oxygen supply. Make sure to use a lid that is not made of glass, as the intense heat can cause it to shatter. Another option is to use baking soda and pour a generous quantity on the fire. If you own a fire extinguisher, you can use this as a third option. Never use water on a grease fire, as oil and water do not mix, and this can cause an explosion.

3. Call 911. If the above steps do not eliminate the fire, or if it spreads, call 911 immediately and evacuate everyone in the residence. Do not stay and continue to attempt to put out the fire; your life is much more important.

Dealing with a grease fire in your home in Donora, PA, is a terrifying experience. By arming yourself with the knowledge of how to properly handle one before it starts, you can get it under control and prevent too much damage from occurring. Afterward, fire restoration services can help you with fire cleanup and assess any damage.

5 Steps You Should Include in Your Office Fire Escape Plan

1/23/2019 (Permalink)

Commercial 5 Steps You Should Include in Your Office Fire Escape Plan Be sure to have a fire escape plan in your Hanover Township, PA building and practice it

5 Steps You Should Include in Your Office Fire Escape Plan

Fires can be a serious hazard for any business in Hanover Township, PA. In the event of a blaze, a well-crafted fire escape plan can be a lifesaver. Although specific details may vary, incorporating five key steps can help you develop efficient procedures to safeguard the wellbeing of everyone inside your office.

1. Post Emergency Exit Signs

A key component of any emergency escape plan is a viable exit route. You should post emergency exit signs near stairwells and external doors to help everyone quickly locate exits in their vicinity.

2. Designate Multiple Escape Routes

During a fire, flames may bar some paths. Because of this possibility, your staff should recognize multiple escape routes.

Attempting to use an elevator during an inferno can be extremely dangerous. Because of this, you should exclude them from your fire escape plan.

3. Establish Meetup Spot

Once you evacuate the building, it’s important to regroup and account for everyone. To help facilitate this process, you should establish a designated meetup spot a safe distance away from the burning building and instruct everyone to report to their supervisors at that location.

4. Communicate and Practice Procedures

Proper communication may be one of the most vital components of any emergency escape plan. Your staff should understand how to report a blaze as well as established evacuation procedures. To help ensure your staff is prepared for a fire, you should provide training, conduct routine drills and adjust the plan as necessary.

5. Devise Entrapment Procedures

Although evacuating is the goal, your employees should also understand what to do if a fire blocks their exit and traps them inside the building. Examples of recommended procedures include closing the nearest door, opening windows, waving brightly-colored cloth or flashlights and calling emergency personnel to report their location.

In the event of a blaze, minimizing fire damage and ensuring the safety of your staff may be your biggest concerns. Although it may not safeguard your building, an efficient, well-executed fire escape plan can help your staff safely evacuate the premise.

3 Tips To Keep Frozen Pipes From Ruining Your Home

1/23/2019 (Permalink)

Water Damage 3 Tips To Keep Frozen Pipes From Ruining Your Home Let the faucet drip

3 Effective Ways to Keep Your Water Line from Freezing

Winter often brings cold weather to Cross Creek, PA. While snow, sleet and ice require you to throw on some extra layers before leaving the house, they can also spell disaster for your home’s plumbing system. As you probably know, water expands when it freezes. This expansion can put tremendous pressure on pipes, leading to a potential pipe burst. Here are three effective ways to keep your water line from freezing during cold winter months.

1. Find Exposed Pipes

Not all the pipes in your home are at equal risk for freezing. Generally, pipes in exposed areas and outer walls have a greater chance of sustaining damage during a cold spell. If you aren’t sure which pipes in your home are vulnerable, ask a plumber to explain your plumbing system to you.

2. Disconnect Outside Hoses

Leaving your hoses connected to exterior spickets during the winter can encourage a pipe burst. At the end of the watering season, disconnect and drain your houses. Also, consider placing insulation around exterior faucets to keep them from freezing when temperatures drop.

3. Let the Faucet Drip contracting with a reputable mold mitigation service, you have the equipment, skill and expertise to ensure your home returns to its pre-flood condition.

Why Does Black Mold Thrive in Showers?

1/23/2019 (Permalink)

Mold Remediation Why Does Black Mold Thrive in Showers? Bathrooms with a shower should be properly ventilated to prevent mold growth due to humidity

A shower provides the perfect combination of conditions for black mold and other varieties of fungus to thrive. Find out why shower mold is a common problem and how to discourage mold growth in a bathroom.

Showers Are Moist

Mold requires moisture in order to grow. If water is left to linger in a shower or bathroom after bathing, colonies of fungus may form. There are several ways to lower moisture levels:

  • Use a ventilation fan rated for the size of the bathroom
  • Use a squeegee to remove water from shower walls or doors
  • Ensure that grout lines are sealed to prevent leaks

These measures can reduce a major factor in mold growth. It is also important to keep bathrooms clean.

Organic Material Is Available

Fungi require food in order to multiply. This nutriment comes in the form of any type of organic material. In addition to maintaining low moisture levels when a shower is not in use, there are several shower mold prevention measures homeowners should take:

  • Regularly clean and scrub bathroom surfaces
  • Deep clean tile grout one or two times a month
  • Use an anti-mildew product or a solution of one part bleach to nine parts water

Consistent bathroom maintenance combined with drying measures and proper ventilation can prevent mold from becoming a problem. Any one of these factors may reduce the likelihood of fungal growth, but all of these methods should be combined to banish bathroom mold.

The presence of moisture and food sources allow for the growth of shower mold. A homeowner who wants to prevent black mold or other types of fungus should take measures to promote drying and keep a shower and bathroom clean. If a shower leak results in a persistent moldy smell, this may indicate the presence of hidden mold. Contact a water damage restoration and mold remediation service in Strabane, PA.

Hoarding Help

1/10/2019 (Permalink)

Hoarding--it was a term which began with folks known to have their savings by them, probably hidden inside their flock-beds; in the contemporary day, hoarding in a living or work space is a pattern characterized by excessive acquisition of and/or an inability or unwillingness to discard large quantities of objects that cover the living areas of the home, or an office area.  You may have made a New Year's resolution to clear out and clean out.  It takes time. Some conditions that may be present in a hoarding situation: Beds that cannot be slept in; Kitchens that cannot be used for food preparation; Tables, chairs, or sofas that cannot be used for dining or sitting; Unsanitary bathrooms; Tubs, showers, and sinks filled with items and can no longer be used for washing or bathing; Their clutter and mess is at a point where it can cause illness, distress, and impairment.  Also, if pets are present, they may have caused significant damage to floors and carpeting because they have been having accidents inside.  We do rebuild--We are also capable of laying flooring, carpeting and much, much more.  We are here to help, and estimates are complimentary.  Make one of those New Year's Resolutions become a reality--give us a call for help.  SERVPRO WEST HILLS 412-660-5457

Holiday Cooking

12/21/2018 (Permalink)

Unattended cooking is the main cause of home fires.  When cooking during the holiday season, you may be distracted by guests or cooking in ways that are out of your normal cooking routine.  Don't leave the kitchen without turning off the heat, and remember to keep flammable items such as pot holders, wooden utensils, and food packaging off the stovetop.  When using the oven, set a timer to remind yourself it's in use.  You might want to consider keeping a lid nearby when you are cooking on top of the stove.  You can use that lid to smother a grease fire.  For a flame up in the oven, turn off the heat and leave the oven door closed until the fire goes out.  Never use water to put out a grease fire.  Keeping a box of baking soda nearby will help put down a grease fire.  And last, but certainly not least, if the fire is big--everyone get out of the building, close the door to contain the flames.

Winter Season Fire Risks

11/16/2018 (Permalink)

There are 25,000 house fires annually due to overly soiled chimneys.  When was your chimney last swept.  Some folks have more than one fire place--get them all swept.  Please consider taking your cellular phone charger out of the outlet when it is not charging your mobile phone--ever notice how hot that charger gets?  If you enjoy supplementing winter time warmth with electric blankets and space heaters, consider their age, and examine all cords at the beginning of the season, and always remember to turn off and/or unplug these items when not in use, and especially when you are leaving the house--even if it be for just a 20 minute journey up the street to the convenience store.

Fall Check For Increased Pollutants & Risk Load

10/18/2018 (Permalink)

Pollutants can be around the home, or actually stored within the home, and may increase the probability of fire, or other risk events.  Think about items being stored in and around the home, and check with local municipalities for correct disposal methods.  Some examples of items we keep, and may forget about for many, many years: oil, grease, and toxic chemicals; pesticides and lawn and garden treatments; viruses and bacteria can materialize from forgotten pet waste, and failing septic systems; heavy metals from roof shingles, and other sources.  Fall, like Spring, is a great time--before the days get really short, to clean the gutters, walk the property and look for ill or dying trees, test the furnace and the smoke detector batteries, and removed items which may have been stored much too long.